Our fair trade philosophy extends to trading with our customers, not just our suppliers, and all our products comes with our personal promise of customer satisfaction. We want you to be delighted with your purchases.
However, we accept that occasionally, there might be a change of heart or the product may just not be for you. For just this reason, we're happy to offer a 14 day money-back guarantee for your peace-of-mind. For more details see our Delivery & Returns page.
Furniture to last a lifetime...
Furthermore, we are proud of the quality of traditional skills and workmanship that go into making our furniture and so, beyond our 14 day guarantee period, should there be any issue with our furniture that concerns you (beyond normal wear & tear) then please do not hesitate to contact us. We welcome the opportunity to make sure you're completely delighted with your purchases.
If you have a question regarding a specific product, please do give us a call on 0345 460 3122 or send us a message.