Here at Myakka we know how important it is for you to receive your purchase quickly and hassle-free, therefore we aim to despatch all orders as soon as possible. Most of our deliveries will require a signature upon receipt, so please specify an address where someone will be available during normal office hours to sign for the parcel. If you have any special requirements or need any more information regarding a delivery, please contact our Sales Team:
By telephone: 0345 460 3122
By email: firstname.lastname@example.org
Standard UK Delivery £4.95
Delivery times are usually within 3-7 working days of placing your order, although at busy times this may be longer. We will send you an email once your order has been dispatched.
Furniture Orders £45
Domestic Distribution deliver our furniture orders and offer a two-man delivery service. They will carry each item into the room of your choice. Domestic Distribution will be in touch with you to arrange a convenient delivery day once your order has been placed.
Please let us know if you wish to delay the despatch of your order within 24 hours of ordering.
Please note, if there is a missed delivery there will be a charge of £60 towards the cost of either the second delivery attempt or return delivery to our warehouse.
If you would like to order from outside of the UK then please contact us for a custom quote.
We are still sending small orders to Europe but orders placed from the 1st of January 2021 onwards may be subject to additional charges on arrival to the destination country, as a small independent business we cannot pay the customs charges incurred once we have sent the item.
You may return any unused goods in their original packaging within 14 days of the date of delivery. Please note that it is your responsibility to take care of the products and ensure they are packaged and returned to us safely & in a saleable condition.
Once we receive the goods, we will process your refund. Please note, you will be required to cover the cost of return carriage.
Please notify us within 48 hours of delivery if your order is damaged or there are any discrepancies. You can contact us by email email@example.com or telephone 0345 460 3122 (local rate call).
The most cost-effective way to return furniture & heavy or large items is often to use our couriers and therefore we would ask you to simply contact us by email firstname.lastname@example.org or telephone 0345 460 3122 (local rate call) and we will clarify the details of the return method.
Please note: Returning larger items e.g Furniture will incur a £60.00 charge.
If you have ordered something smaller or lighter these items can simply be posted back to us with a note of your order information inside.
For reference, the return address is: Customer Returns, Myakka, Hill Farm, Huntshaw, Torrington, Devon, EX38 7HQ
Returns are at the customers expense, except in instances where an item arrives damaged or incorrect. In these instances please contact us ASAP to resolve this for you.